FAQs
Did we miss anything? Have another question?
Give Us a Call or email us at orders@packlahoma.com
General Questions
I placed my order. How long until it ships?
Once we receive your order, we’ll dispatch one of our talented carrier pigeons…just kidding. Typically, we ship your order within 1 – 2 business days via USPS or FedEx. Expedited shipping options are available upon checkout.
If I am a business purchasing from Packlahoma, am I exempt from sales tax?
Yes! If you’re a business purchasing from us, skip the sales tax and buy yourself something nice…or not. To do so, you must first create an account. Then you can either upload the tax exemption document on the site or email us at orders@packlahoma.com and we can make your account tax-exempt. Every dollar counts!
Will I be charged tariff fees on my order?
Simply put, no. Business taxes can be hefty enough, so we do not pass on tariffs to our customers. We shoulder that burden so you don’t have to. What you see on the site is what you pay. There’s no unexpected fees.
Does Packlahoma accept returns or exchanges?
Sometimes, it’s a hit, and other times, it’s a miss. So we do accept both. To learn more about our return policy. You can find them here.
Can someone help me with my order before I place it?
Yes! We are here to help you with all of your questions. Or we’re always here if you need someone to talk to on a bad day, too. Feel free to call us at 918-321-4668 or email us at orders@packlahoma.com.
I am local to Oklahoma. Can I come in person to make a purchase?
While we used to offer the option for walk-in customers to stop by, we’ve since changed our policy. We now hold a will-call ordering option for our customers to streamline the ordering and pick-up process for everyone. Let us know if you have questions about an online order.
I want to place a larger order but want to ensure I am choosing the right packaging options. Do you offer samples?
Yes! This isn’t quite Costco, but samples are offered on an as-needed basis. We’re all about 100% customer satisfaction. To get your samples, shoot us an email at orders@packlahoma.com or give us a call today!
Custom Branding
Can I get a custom design for my packaging?
Yes, all custom printed boxes and mylar bags come with templates. For other custom printed products, we'll create a proof based on your logo, ensuring your design meets your expectations.
Do you offer design services?
Yes, we have an in-house graphic design team to assist with your design needs for an additional charge, although many of our clients prefer to send us completed templates directly.
What are the benefits of ordering in volume?
Ordering in higher volumes significantly increases the likelihood of saving money. Packlahoma specializes in transforming your cannabis products with custom packaging solutions designed for businesses aiming to make a significant impact in the market. Our services are ideally suited for clients with high order volumes, offering competitive advantages through bulk purchasing.
Can I request custom sizes not listed on your site?
Absolutely. We can create custom size boxes and mylar bags with a minimum order quantity, offering unparalleled flexibility for your packaging needs!
Empty Vape Pens & Carts
Do you have other vape cart styles?
Don’t see the style of vape cartridges you’re looking for? Just ask! We’ve got you covered with custom orders for various styles of pens and cartridges – no matter the size of your purchase.
What are the most secure vape carts?
Press down or easy press vape carts offer a tamper-proof seal requiring an arbor press. Our exclusive vape offerings include 1ml easy-press vape cartridges and 2 ml disposable vape pens.
What are the benefits of ordering accessories and empty vape cartridges/disposables in volume?
Ordering in higher volumes significantly increases the likelihood of saving money. Packlahoma specializes in custom packaging solutions for cannabis products, helping businesses make a significant and influential impact in the market. Clients with high order volumes ideally suit our services, which offer competitive advantages through bulk purchasing.
Do you have custom packaging options for vape pens?
Absolutely. Check out our custom branding options.
What’s the ordering process like?
Packlahoma has streamlined the ordering process to ensure you get the best dispensary supplies in Oklahoma with ease. Whether you're looking for same-day pickup or next-day delivery, we make it simple:
- Place Your Order: Online or by calling 918-321-4668.
- Tax Exemption: Create an account and upload your seller’s permit for tax exemption.
- Order Confirmation: Keep an eye on your inbox for the tracking number. Orders placed before 2PM CST ship the same business day.