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FAQ

“The art of asking questions is the source of all knowledge” – Thomas Berger

I placed my order. How long until it ships?

Once we receive your order, we’ll dispatch one of our talented carrier pigeons…just kidding. Typically, we ship your order within 1 – 2 business days via USPS or FedEx. Expedited shipping options are available upon checkout.

If I am a business purchasing from Packlahoma, am I exempt from sales tax?

Yes! If you’re a business purchasing from us, sales tax is not applicable if you provide your seller’s permit. To do so, you must first create an account. Then you can email us at [email protected] and we can make your account tax-exempt. Every dollar counts!

Will I be charged tariff fees on my order?

Simply put, no. We do not pass on tariffs to our customers. What you see on the site is what you pay. There’s no unexpected fees.

Does Packlahoma accept returns or exchanges?

We do accept both. To learn more about our return policy, please refer here.

Can someone help me with my order before I place it?

Yes! We are here to help you with all of your questions. Feel free to call us at 918-321-4668 or email us at [email protected]

I am local to Oklahoma. Can I come in person to make a purchase?

While we used to offer the option for walk-in customers to stop by, we’ve since changed our policy. We now hold a will-call ordering option for our customers to streamline the ordering and pick-up process for everyone. Let us know if you have questions about an online order.

I want to place a larger order but want to ensure I am choosing the right packaging options. Do you offer samples?

Yes! Samples are offered on an as-needed basis. We’re all about 100% customer satisfaction. To get your samples, shoot us an email at [email protected] or give us a call today!

Did we miss anything? Have another question? Let us know!
Contact us at: [email protected]

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